Return and Refund Policy
Last updated: October 21, 2025
Thank you for shopping with Aayat Silver.
If, for any reason, you are not completely satisfied with your purchase, we are here to help. Since we are a growing brand, we try to resolve return and refund matters fairly and directly with our customers.
The following terms apply to products purchased from us.
Interpretation and Definitions
Company (“the Company”, “We”, “Us” or “Our”) refers to Aayat Silver, Ahmedabad.
Goods refer to the items offered for sale on our website.
Orders mean a request by You to purchase Goods from Us.
Website refers to Aayat Silver, accessible from aayatsilver.com.
You means the individual accessing or using the Service, or the company/organization represented by that individual.
Your Order Cancellation Rights
You are entitled to cancel your order within 7 days of receiving the Goods.
The 7-day period starts from the date you receive the Goods or when a third party you have appointed (other than the courier) takes possession of the product.
To request a cancellation or return, please contact us clearly stating your Order details. You can reach us at:
By email: aayatsilver.in@gmail.com
Refunds will be processed within 7–14 days once the returned Goods are received and inspected. We will use the same payment method you used for the Order.
Conditions for Returns
For Goods to be eligible for a return:
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The Goods must have been purchased within the last 7 days.
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The Goods must be in the original packaging and unused.
The following Goods cannot be returned:
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Customized or personalized items.
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Goods that by nature cannot be returned (perishable, time-sensitive, or expired).
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Goods unsealed after delivery that are not suitable for return due to hygiene reasons.
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Goods that are inseparably mixed with other items after delivery.
We reserve the right to refuse returns of any merchandise that does not meet the above conditions.
Returning Goods
You will be responsible for the cost and risk of returning Goods to Us.
Returns should be sent to: Ahmedabad (full address to be confirmed when you contact us).
We strongly recommend using a trackable and insured shipping service. Refunds cannot be processed without actual receipt of Goods or proof of delivery.
Refund Policy
In case of refund is approved , it will take 5-7 business days to get credited to the original payment method
Contact Us
If you have any questions about our Return and Refund Policy, please contact us:
By email: aayatsilver.in@gmail.com
